Patient Voice

Feedback

Whilst each of our eight practices has their own patient feedback forum, we see the importance of seeking patient viewpoints about the activities of the PCN as this affects a larger area and other services that were not previously available from the GP surgery. As we have PCN services being hosted at multiple practices in the area so need to gather a wider pool of patient feedback rather than patients only giving feedback to their practice about their services. Because the PCN is a relatively new concept, and the range of services we are able to provide and skilled staff we are able to employ increases each year of the programme, we will want to gather our patients viewpoints about our priorities, the accessibility (how easy it is to talk to) and quality of our PCN-provided services.

If you would like to be involved in giving us your feedback on our services, please complete the comments section below or email our comms lead, sally.oldbury@nhs.net.

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